COMMUNICATION REVIEW

Your communication exists. But is it doing what it needs to do?

An independent review of one existing website, profile, presentation, proposal or key communication document before you revise, publish or invest further.

The communication may look finished, but questions remain. Is the message clear? Does the structure help people understand what matters? Is the content credible, consistent and appropriate for the people it needs to reach?

The hOuse of Braine examines what already works, where the communication creates friction and what requires attention before more time, budget or reputational risk is involved.

You receive a focused Communication Review Note showing what to retain, correct or rework, in order of priority.

SUBMIT YOUR COMMUNICATION FOR REVIEW

Personal and confidential response within two working days. No commitment.

BEST FOR

One existing piece of communication requiring an assessment before revision, publication or further investment.

YOU RECEIVE

A Communication Review Note, followed by one advisory conversation about the principal findings and priorities.

OUTCOME

A clear decision on what to retain, correct or rework, with an order of priority showing what should happen first and why.

SCOPE & FEE

One defined piece of communication. What the review covers, the timing, deliverable and fixed fee are confirmed in writing before work begins.

WHEN A COMMUNICATION REVIEW IS RELEVANT

The communication is already there. But something is not working as it should.

Choose this review when:

the message takes too long to explain
readers cannot quickly find what matters
the communication leads to the wrong questions
important information, evidence or context may be missing
the language, structure or level of complexity creates friction
people remain unsure about the intended next step

Why this is difficult to assess from the inside

You know the background, reasoning and intended meaning behind the communication. Your readers do not. That distance makes it difficult to see where the content relies on context only you have, where readers lose the thread or why the intended next step remains unclear.

An independent review reveals what already works and where meaning, credibility or direction is being lost before you revise, publish or invest further.

An existing website, profile, presentation, proposal or key communication document must already be available for review.

WHAT YOU RECEIVE

A Communication Review Note

A focused working document bringing together the principal findings, points of friction and recommended priorities.

Purpose and intended response

What the communication needs to achieve, who it needs to reach and which response or action it should support.

What is already working

Which elements are already clear, credible and useful, so that effective communication is protected rather than unnecessarily replaced.

What is creating friction

Which gaps, inconsistencies, omissions or language choices make the communication more difficult to understand, trust or act on.

What should happen next

Which elements should be retained, which require focused correction and which need more substantial reworking, in order of priority.

ALSO INCLUDED

One advisory conversation to discuss the principal findings, priorities and recommended direction. Rewriting, development and implementation are not included unless agreed separately.

SUBMIT YOUR COMMUNICATION FOR REVIEW

Less friction. Clearer priorities. Better communication decisions.

COMMUNICATION YOU CAN SUBMIT

Existing communication that may require closer professional review

The review focuses on one existing and clearly defined piece of communication.

A website or landing page

A website or landing page that needs to make the organisation, expertise, offer and intended next step clear to the right visitors.

A professional or company profile

A professional or company profile that needs to communicate the appropriate position, relevance and credibility to its intended audience.

A presentation or pitch deck

A presentation or pitch deck whose audience needs to follow the reasoning, understand what matters and recognise what is being proposed or requested.

A proposal or offer document

A proposal or offer document that needs to support a considered client or organisational decision with sufficient clarity, specificity and credibility.

An important internal document

An internal document that needs to give colleagues or stakeholders the information, priorities and direction required for consistent action.

A key external communication

An important external communication requiring independent review before publication, distribution or wider public use.

The Communication Review assesses the quality and effectiveness of existing communication. It is not a positioning review, a complete rewrite or a strategic development process.

THE INDEPENDENT REVIEW

What The House of Braine assesses

The review begins with the agreed communication objective, intended audience and piece of communication submitted for review.

Depending on the agreed scope, The hOuse of Braine assesses:

the clarity of the principal message
the connection between purpose, audience and content
the logic and accessibility of the structure
the credibility and consistency of the communication
missing information, evidence or context
unnecessary complexity, repetition or ambiguity
the suitability of the language and tone
the clarity of the intended next step

The purpose is not to rewrite everything. It is to determine what already works, what needs focused correction and what requires more substantial reworking.

Not more communication. The right communication. Clarity before words.

FROM REVIEW TO PRIORITY

Retain, correct or rework

The Communication Review gives you a clear basis for deciding what should happen next, without automatically commissioning a complete rewrite or redevelopment.

Retain

Keep the elements that are clear, credible and already supporting the intended purpose and response.

Correct

Make focused changes where gaps, inconsistencies or avoidable points of friction weaken the communication.

Rework

Rework the elements that cannot be resolved through focused correction and do not yet provide a strong basis for clear, credible communication.

Not a general opinion, but a focused basis for improving what already exists.

HOW IT WORKS

From existing communication to a focused Review Note

1. Submit the Communication

Describe what you would like reviewed, who the communication needs to work for, what it is expected to achieve and what remains uncertain.

2. Confirm the Fit

The hOuse of Braine determines whether your request fits a focused Communication Review and identifies the material and context required.

3. Approve the Written Proposal

You receive written confirmation of the communication to be reviewed, what the review will cover, the deliverable, timing, fixed fee and exclusions. No work begins before you approve the proposal.

4. Independent Review

The communication is reviewed against its purpose, intended audience, content, structure, credibility and required response.

5. Receive and Discuss the Review Note

You receive the Communication Review Note, followed by an advisory conversation to discuss what to retain, correct or rework and in which order.

PRACTICAL INFORMATION

Scope

One defined piece of communication. The written proposal specifies the pages, sections, documents, context and input included in the review.

Timing

Timing is confirmed in the written proposal and depends on the length, complexity and agreed depth of the review.

Investment

You receive a written proposal with a fixed fee before deciding whether to proceed.

Confidentiality

Your communication and supplied information are reviewed personally and confidentially. Document access and any additional requirements are agreed in advance.

Not included

Unless agreed separately, the Communication Review does not include:

complete rewriting or copywriting
website, presentation or document design
production, implementation or project management
specialist legal, financial or technical advice

IS THIS THE RIGHT ROUTE?

Choose the route that matches what is still unclear.

COMMUNICATION REVIEW

Choose this when:
Existing communication requires focused independent assessment before it is revised, published or used.

YOU ARE HERE

POSITIONING & OFFER REVIEW

Your positioning and offer already exist, but remain difficult for clients to understand, choose or recommend to others.

Explore Positioning & Offer Review

STRATEGIC COMMUNICATION SECOND OPINION

Choose this when:
A defined proposal, direction, brief or investment needs independent assessment before approval.

Explore Strategic Communication Second Opinion

COMPARE REVIEWS, SECOND OPINIONS & ADVISORY

BEFORE YOU REVISE OR PUBLISH

Decide what to retain, correct or rework before you revise or publish.

Submit the communication you would like reviewed. Describe who it needs to work for, what it should achieve and what remains uncertain.

The House of Braine will assess whether the request fits a focused Communication Review and identify what the review should cover and which material is required.

SUBMIT YOUR COMMUNICATION FOR REVIEW

Personal and confidential response within two working days. No commitment.

A focused professional review before more time, budget or reputational risk is involved.

The Communication Review is an independent professional assessment of one existing website, profile, presentation, proposal or key communication document. It is designed for organisations, decision-makers and experienced professionals who need to establish what already works, where communication creates friction and what should be retained, corrected or reworked before further revision, publication or investment. The client receives a written Communication Review Note, followed by one advisory conversation about the findings and priorities.